Shipping & Returns


Shipping Information

Shipping is provided to US and Canadian based customers only at this time. Please continue to check back often , or subscribe to the newsletter for updates.

Ground shipping. Flat rate charges based on quantity and region. 

Canada, Hawaii and Alaska Residents have a higher cost for shipping and MUST select the appropriate shipping method upon checkout or separate billing will occur.

Import duties, taxes, and other charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.

Upon order completion, please allow 4/5 days for transit,  however some may take longer depending on place of residence. Please continue to check your Tracking via the email provided once your Order has shipped. 




Returns & Exchanges

ONE STONE WEST plaster surfaces and backdrops are hand crafted, one-of-a-kind styling tools created as part of exclusive color productions, and as such are not eligible for returns or exchanges.